Sales Manager Key Accounts (European importer)

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Job Description

Our client is a well known European importer and they are looking for a Sales Manager to take care of 2 major retailers account. This person will be an individual contributor, reporting to the MD.

Key responsibilities include:

  • Responsible for managing and nurturing key accounts, including handling current business, participating in annual tenders and expanding the client base and product categories.
  • Maintain frequent and effective communication with clients located in Europe, USA, and Australia.
  • Collaborate closely with counterparts in Europe to streamline operations and ensure client satisfaction.
  • Work in conjunction with merchandisers to secure the best products at competitive prices.
  • Liaise with suppliers to ensure product compliance, develop new items, and meet deadlines for large-scale projects.
  • Manage client inquiries, proactively suggest new items, and drive sales growth.
  • Accompany clients on trips to fairs and factories, providing valuable insights and fostering strong relationships.
  • Conduct market research, visit clients in Europe, USA, and Australia to generate new inquiries, and identify growth opportunities.
  • Attend trade fairs and visit factories in Asia to stay updated on industry trends and forge strategic partnerships.
  • Ensure accountability for annual turnover per client.
  • Investigate and address any customer claims or concerns promptly and effectively.
  • Determine pricing for orders and offers, considering market dynamics and business objectives.
  • To succeed in this role, you should have at least 3 years experience in sales.


  • Prior experience handling hardgoods is a must
  • Familiarity with working with major retailers in Europe and / or US
  • Native in French is required
  • Good communication skills and solid / driven individual

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